I have been requested to provide feedback/review information. Bear in mind my purchases have been during the 2020 COVID-19 pandemic so I was not expecting much.
I will cover all my several orders from Vilros.
My experience with Vilros has been nothing short of great. I was able to properly place my orders, I got confirmations, I got ship dates and I got the products I ordered without problems.
However, I must mention more! I bought Raspberry Pi kits and parts. By purchasing the kits, several cool parts came along that I wasn't expecting and never got with their competitor's similar kits. Specifically, I like their power supply with the power switch. This allows me to eliminate the risk to the USB power port on my Raspberry Pi units. In the distant past I have broken the power ports (and had to delicately repair them - can you say survace mount?) with difficulty.
I have lots of units for many years. I am always experimenting (programming and changing out the SD cards all the time) so the power switch has been used extensively since I got my new units from Vilros.
Another couple of items that were a welcome surprise was the 32Gb SD card vs 8Gb (or rarely 16Gb) sizes I got from competitors. When I started using the Buster image, it would install on an 8Gb chip but when I did all the upgrades to PiOS suddenly I needed 16Gb minimum. After I installed software I wanted, I typically needed a 32Gb chip. Thanks to Vilros providing a reasonably-sized chip I didn't have to drive off somewhere to obtain something in the middle of preparing my project.
And even more to my surprise my Vilros Raspberry Pi kits included a micro-SD chip reader. These allow the micro-SD chip to be read and programmed without the SD-to-microSD adapters. Very cool!
I received my orders without any shipping problems or damage.
I liked Vilros from my very first order. They have the products I want and are very competitively priced. My order processing and progress went as promised. The things that surprised me are perfect for how I work with my Raspberry Pi units. I have already recommended Vilros to some of my friends and one already ordered a Pi4 kit that he likes very much.
While your situation may vary, I have had a great experience so far and this being the first week of January 2021, I will be ordering some more stuff from Vilros very soon. Just waiting on the next payday...