Skip to content

Customer support

Contact Vilros

Reach Vilros for help with an order, product setup or a sales question.

Contact informationBy Vilros

Email or call

Email: support@vilros.com

Phone: 855-207-9254

Service is available Monday through Friday during normal business hours. Follow the phone prompts for technical support or sales.

Help us help you

When contacting us about a purchase, include your order number and the email address used at checkout. For a product issue, also tell us the board or kit model, what is happening and what you have already tried.

For a bulk order, include the products, quantities and any project requirements.

Other ways to get help

Visit the Vilros contact page for current contact information. For a missing, damaged or incorrect item, follow the instructions and reporting window in our refund policy.