Use an email sign-in code
You do not need a password to sign in to your Vilros customer account. Open the account sign-in page, enter your email address and use the one-time, six-digit code emailed to you.
If you previously used a Vilros store password, use the email-code sign-in flow instead of looking for a password-reset form.
If the code does not arrive
- Check that you entered the correct email address.
- Look in your spam or junk folder.
- Return to the sign-in page and follow the options shown to request another code.
If you still cannot sign in, email support@vilros.com. For an order-related question, include your order number and the address used at checkout.